Janko's Guarantee

You will be treated in a friendly and courteous manner, and we will always be honest and upfront with you and not take you for granted.

 

We will honour our commitments to you. Any time frames discussed will be adhered to. If circumstances arise beyond our control that impacts on our agreed times, we will notify you as soon as possible.

 

We will assist you in any data transfer from your old system to the new one.

 

Your data is sensitive and private. We will respect your information and details as per Janko’s privacy Policy.

 

Our Janko built systems will rarely, if ever, be the cheapest in town. They will though, be constructed with the highest quality components from name-brand manufactures, who are well respected within the industry. Our systems will be a quality investment that will see many years of service, and we will stand behind them.

 

You will have the full support of our service team behind you. With over 19-years in this business, our wealth of knowledge is at your fingertips, just give us a call. Our five-year warranties will help maximize the systems resale value and give you peace of mind.

 

We are not perfect. If we make a mistake, or we don’t meet your expectations, we expect you to communicate this to us in a positive manner so we can improve the experience between us.

 

You will always be able to seek our assistance with issues that may arise. We have a toll-free number for customers outside the free-calling area. You deal with the manufacturer.

 

If you want, we will communicate frequently with you to see how things are going. Naturally, we would love to hear from you so we can build a long term relationship.

 

We will setup any new Internet connection for you, and make recommendations as to Internet Service Providers if you are not sure who to use.

 

We appreciate this opportunity to supply you with a Janko solution.